Every enquiry called. Every call counted.
A telecaller app, sheet sync, morning stale-lead sweep and admissions dashboard that took PN Das Academy of Nursing to 100% follow-up coverage on inbound enquiries.
- ClientPN Das Academy of Nursing
- SectorEducation · Nursing (GNM, ANM, B.Sc Nursing)
- LocationAsansol, West Bengal
What wasn't working.
PN Das Academy of Nursing had a steady flow of admission enquiries and a telecalling team, but no system.
Leads sat in a shared spreadsheet and callbacks got forgotten, so interested applicants lost interest during the busiest weeks of the year.
Telecaller app and admissions dashboard · names blurred
The approach, step by step.
- 01
A telecaller app with OTP login, tap-to-dial and one-tap outcome logging, built for callers’ phones.
- 02
Every outcome goes back into the Google Sheet the team already used. Nothing had to be moved, and nobody had to learn a new CRM.
- 03
A morning sweep requeues untouched leads to the right caller, so nothing sits forgotten overnight.
- 04
An admissions dashboard shows every lead’s history, what’s due today and what’s overdue.
- 05
Call scripts in English, Hindi and Bengali, so callers speak the applicant’s language.
The work, in numbers.
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