Enquiry audit
Every way people can reach you today, and where enquiries get lost.
Service 05 · Journey step: Enquire
Conversion + AI automation. One tap, not twelve fields.
WhatsApp flows, short forms and instant replies that catch every enquiry and answer it within seconds, even at night.
Why it matters
Twelve fields between them and you.
Long forms and slow replies turn “interested” into “maybe later”. People are most likely to say yes right when they first get in touch.
We make getting in touch easy: one tap to WhatsApp, and forms that only ask what you need. Then we set up quick, accurate replies that answer the question and suggest a next step, day or night.
Where the journey leaks
Long forms and slow replies turn “interested” into “maybe later”.
What you get
Deliverables, not promises.
WhatsApp Business set-up
Click-to-chat buttons, business profile, quick replies and labels.
Instant replies
Automatic answers to common questions like fees, timings and availability, each with a clear next step.
Short forms
Only the fields you need, easy to fill in on any phone, all going to one place.
Routing
Every enquiry goes to the right person, along with where it came from.
Hand-off to follow-up
Enquiries go straight into your lead app or sheet, ready for a call.
How we do it
Four steps, in order.
Map
Every way people contact you, and every question they ask.
Simplify
Fewer form fields, and one tap to chat.
Automate
Quick, accurate first replies that you approve.
Connect
Enquiries flow into follow-up, so nothing gets lost after the first reply.
Good fit for
- Businesses that get enquiries after office hours
- Teams answering the same questions all day
- Anyone losing leads between Instagram, WhatsApp, calls and forms
Tools we use
- WhatsApp Business
- Website forms
- n8n / automation workflows
- Google Sheets
You own every account, file and login we set up.
Based in Asansol; working with businesses in Durgapur and across West Bengal.
Proof
Read the case study →At PN Das Academy of Nursing, every incoming enquiry goes into the telecaller app, and follow-up coverage is 100%.
FAQ
Conversion + AI automation, answered.
Will automated replies feel robotic?
They shouldn’t. We write them in your voice, keep them short and always offer a human next step.
Can it reply in Hindi or Bengali?
Yes. We can write replies in whichever languages your customers use.
What happens to enquiries after the first reply?
They go straight into your follow-up system, marked with where they came from, so your team can call them.
Do we need special software?
Usually not. We start with WhatsApp Business and the tools you already have, and only add automation where it genuinely helps.
The rest of the journey
One team for every step.
01 · SearchSEO · AEO · GEOBe the answer, wherever they ask.02 · First visitWebsitesThree seconds to earn trust.03 · CompareBrand + socialThe same trustworthy story, everywhere they look.04 · Come backPerformance marketingBack in view, with a reason to act.06 · Follow-upLead intelligenceCalled in minutes, not days.07 · The yesAnalytics + growth reviewsKnow what worked. Do more of it.
Book a callShow us where customers drop off. We'll show you the fix.
30 minutes. Your own funnel, walked end to end. No pitch deck.
Education · Healthcare · Hospitality · Real estate
Email admin@rigzz.com · Call +91 89676 46888